Privacy policy

Legal notice and privacy policy

L’infuseur takes the rights of individuals seriously – in particular with regard to automated processing – and has a sincere desire to practice transparency with its customers. As a result, the company has established a policy to inform individuals of all such processing, the purposes thereof, and the means by which individuals can best exercise their rights.

For more information on the protection of personal data, please visit: https://www.cnil.fr/.

By continuing to browse this website, you are considered to have accepted, without reservation, the following terms and conditions.

The current online version of the present terms and conditions is solely applicable for the entire period of use of the website, and until it is replaced by a newer version.


Article 1 – Legal information


1.1 Website (hereinafter, the “Website”):

L’infuseur

1.2 Publisher (hereinafter, the “Publisher”):

L’infuseur SAS, with a share capital of €3,638

with headquarters at: 11 rue de Suresnes, 92420 Vaucresson, France

represented by Céline Ruffet, in her capacity as President

registered with the RCS (Trade and Companies Register) of Vaucresson under the number: 790837843

email address: contact@linfuseur.com

1.3 Host (hereinafter, the “Host”):

L’infuseur is hosted by Infomaniak, a company with headquarters at 25 Eugène-Marziano, 1227 Les Acacias, Switzerland.

Article 2 – Access to the Website


The Website may only be accessed and used for personal purposes. You agree to never use the Website – or any information or data contained therein – for any commercial, political, or advertising purposes, or for any form of commercial solicitation, including the sending of unsolicited emails.


Article 3 – Website content


All trademarks, photographs, text, comments, illustrations, images (animated or otherwise), video sequences, and sounds, as well as all computer-based applications that may be used to operate the Website, and more generally, all elements used or reproduced on the Website, are protected by applicable intellectual property laws.

All the above are the sole and exclusive property of the Publisher or its partners. None of these elements (including the computer-based applications), in part or in whole, may be reproduced, illustrated, used, or adapted in any form whatsoever without the prior written consent of the Publisher. In the event that the Publisher fails to take legal action as soon as it becomes aware of such unauthorized use, this shall not be construed as a waiver of said action or an acceptance of such use.


Article 4 – Management of the Website


In order to properly manage the Website, the Publisher may, at any time:

– suspend, interrupt, or limit access to all or part of the Website, restrict access to the Website, or restrict access to certain parts of the Website to a specific group of users;

– delete any information that might affect the operation of the Website, or that violates national or international laws;

– take the Website offline to perform updates.


Article 5 – Liability


The Publisher shall not be held liable for any failure, malfunction, difficulty, or interruption in operation that affects the access to or any of the functionalities of the Website.

You are solely responsible for the equipment that you use to connect to the Website. You agree to take all appropriate measures to protect your equipment and data, in particular from malware attacks via the Internet. You are solely responsible for the data you download and the websites you visit.

The Publisher shall not be held liable for any legal action taken by you:

– resulting from your use of the Website or any service accessible via the Internet;

– resulting from your failure to comply with the present terms and conditions.

The Publisher shall not be held liable for any damage caused to you, to third parties, and/or to your equipment as a result of your connection to or use of the Website, and you hereby waive any claims against the Publisher in this respect.

In the event that the Publisher is the subject of a friendly agreement or a legal proceeding resulting from your use of the Website, the Publisher may take action against you to obtain compensation for all damages, sums, fines, and costs that may arise from such proceedings.


Article 6 – Links

The Publisher allows users to create hypertext links to all or part of the Website. Links must be removed upon the simple request of the Publisher.

The Publisher does not publish any information that is accessible via links to other websites. The Publisher has no rights whatsoever with regard to the content of linked pages.


Article 7 – Data collection and protection

L’infuseur collects personal data.

Personal data is any information relating to an identified or identifiable natural person (“data subject”); a data subject is a person who can be identified, directly or indirectly, via an identifier such as a name or an ID number, or via factors specific to the person’s physical, physiological, genetic, mental, economic, cultural, or social identity.

The Publisher mainly uses the personal data collected on the Website to manage relations with you, and if necessary, to process your orders.

The following personal data is collected:

– first and last name
– address
– email address
– phone number

Article 8 – Rights of the data subject

As per all applicable data protection regulations, users have the following rights:

  • the right of access: users may learn which of their personal data is being processed by writing to the email address below. Before this right can be exercised, the user may be asked to provide proof of their identity;
  • the right to rectification: if the user’s personal data is inaccurate, the user may request that the information be updated;
  • the right to erasure: as per all applicable data protection laws, users may request that their personal data be deleted;
  • the right to restriction of processing: as per the provisions of the General Data Protection Regulation (GDPR), users may request that the processing of their personal data be restricted;
  • the right to object: as per the provisions of the GDPR, users may object to the processing of their data;
  • the right to data portability: users may request that their data be sent to them, and may subsequently transmit this data to another controller.

To exercise this right, please write to us at the following address:

11 rue de Suresnes 92420 Vaucresson, France.

Or by email:

contact@linfuseur.com

All requests must be accompanied by a photocopy of a valid and signed ID, and include the email address at which the Publisher may contact the user. A reply will be sent within one month of receipt of the request. This one-month period may be extended to two months in accordance with the number of requests received and/or the complexity of the requests.

In addition, since the passing of French law no. 2016-1321 on October 7, 2016, data subjects have the right to define the fate of their data after their death. For more information on this subject, please visit the website of the CNIL: https://www.cnil.fr/.

Users may also file a complaint with the CNIL on the CNIL website: https://www.cnil.fr.

Before filing a complaint with the CNIL, we recommend contacting us first as we will be happy to help you resolve any issues.

Article 9 – Processing of data

The personal data collected from users is used to provide and improve the services offered by the platform, as well as to maintain a secure environment. Our obligation to execute the contract between the user and the platform serves as the legal basis for the processing of this data. In particular, personal data is processed:

– to allow users to access and use the platform;

– to manage the operation and optimization of the platform;

– to provide user assistance;

– to identify, verify, and authenticate the data transmitted by the user;

– to personalize our services by displaying ads based on the browsing history and preferences of the user;

– to detect and prevent malware and fraud, and for security incident management;

– to manage disputes with users;

– to send commercial and advertising information, as per the preferences of the user;

Article 10 – Data retention policy

The platform shall retain your data for as long as is necessary to provide you with the respective services or support.

We may also retain certain data even after you have closed your account or we no longer need said data to provide you with our services, if such retention is reasonably necessary or required to fulfill our legal or regulatory obligations, settle disputes, prevent fraud and abuse, or enforce our terms and conditions.

Article 11 – Sharing of personal data with third parties

In the following cases, personal data may be shared with third-party companies, albeit solely within the European Union:

– When the user publishes publicly accessible comments on the platform;

– When the user authorizes a third-party website to access their data;

– When the platform makes use of the services of service providers for user support, advertising, and payment services. These service providers are granted limited access to the user’s data in order to provide their services, and are contractually bound to use said data in accordance with the provisions of applicable regulations on the protection of personal data;

– When required by law, the platform may transmit data in order to respond to claims made against the platform and to meet the needs of legal and administrative proceedings.

Article 12 – Commercial offers

You may receive commercial offers from the Publisher. If you do not wish to receive these offers, please click on the following link: .

Your data may be used by the Publisher’s partners for commercial prospecting purposes. If you wish to object to such use, please click on the following link: .

If you happen to access personal data while visiting the Website, you must refrain from collecting said data, using said data in an unauthorized manner, or handling said data in any other way which might infringe upon the privacy or reputation of the persons concerned. The Publisher shall in no way be held liable if a user violates the present provision.

Personal data is stored and processed for a period of time defined by the applicable legislation.


Article 13 – Cookies

What is a “cookie?”

A “cookie” or “tracker” is a text file that is stored on your terminal (computer, tablet, smartphone, etc.) and read, for example, whenever you visit a website, open an email, or install or use software or a mobile app, regardless of the type of terminal that is used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).

When you browse the Website, cookies may be stored on your terminal by third-party companies and/or by the company responsible for the Website.

The first time you visit the Website, a banner indicating the use of cookies will appear on your screen. By continuing to browse the Website, customers and/or prospects are considered to have been informed of and accepted the use of cookies. This consent is valid for thirteen (13) months. Users may, at any time, disable the use of cookies via the settings in their browser.

Any information we collect by way of cookies is solely used to monitor the type, volume, and pattern of traffic to the Website, to enhance the design and layout of the Website, and for other administrative and planning purposes, and more generally, to improve the quality of our services.

The Website uses the following cookies:

Google cookies:

– Google Analytics: used to measure the audience of the Website;
– Google Tag Manager: facilitates the use of tags on pages and the management of Google tags;
– Google AdSense: Google’s advertising program that uses websites or YouTube videos as a medium for its ads;
– Google Dynamic Remarketing: makes it possible to offer dynamic advertising based on previous searches;
– Google AdWords Conversion: tool for tracking AdWords ad campaigns;
– DoubleClick: Google advertising cookies used to display banners.

Facebook cookies:

– Facebook Connect: lets you log in using your Facebook account;
– Facebook social plugins: lets you like, share, and comment on content with a Facebook account;
– Facebook Custom Audience: lets us interact with our Facebook audience.

These cookies are deleted after thirteen (13) months.

For more information on the use, management, and deletion of “cookies” (for any type of browser), please visit: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.


Article 14 – Photographs and illustrations of products


The Publisher shall not be held liable for product photographs (accompanying product descriptions), which are in no way binding.


Article 15 – Applicable law


The present conditions of use are governed by French law and subject to the jurisdiction of the courts of the commune of the Publisher’s headquarters, unless a special attribution of jurisdiction arises from a particular legal or regulatory text.


Article 16 – Contacting us

If you have questions or need information on the products presented on the Website, or on the Website itself, please feel free to contact us at the following address: contact@linfuseur.com.

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